We need a new download option within the Aprimo DAM system. Currently we have the option "Send original by email" active, but what we really need for business is a download option "Send jpg by email". A jpg version of an original asset should be automatically created by the system when this download option is selected.
The reason for our request is that most of our Aprimo users do not have the necessary software (InDesign, Photoshop...) and therefore cannot open the image files. So the fact that there is currently nothing comparable to the proposed download option makes our daily business overly complicated.
Customer support service by UserEcho