I would like to raise a NEW Enhancement Request:
In DAM Platform we noticed that users are not able to upload additional more that 4 GB. For example user uploaded an asset and wants to add additional files more that 4 GB in the main Asset.
If user add additional more that 4 GB in DAM,it shows uploading..uploading and later get an error message(Attached screen shot for reference)
Below are my analysis:
1: I also tested the same and noticed that the only way to upload additional file is through NEW UI.
2: Upload additional files through the NEW UI upload and then link the same assets to the parent asset,through "Reference feature."
3: Also, for example the main assets itself is more that 4 GB and user upload through NEW UI,we do not have an option to also include additional files through NEW UI Option.
Hence wanted to raise this enhancement request,where users should be able to add additional files more that 4 GB,into the main assets.
Please Note : I have also raise the ticket in Aprimo Support ,case number : CS0031475 and the team suggested to raise a Voice Request.
Customer support service by UserEcho