With the functionality of chat board tags, the behaviour is that once the whole name is typed same with the type ahead that appears in the tagging prompt, it will continue to tag the person in the post.
I would like to be able to just show the person's full name (first and surname are mentioned) as text but not tag them when typed in the chat board.
Sometimes I'm using the chat board to communicate to a number of colleagues and I need to mention a person's full name to specify exactly which staff member I am referring to, but I don't won't to tag that person.
I'm aware that entering only the first name will not result in the person getting tagged in the post but we encounter people with the same first names.
Customer support service by UserEcho