We have had many issues with Package Ingestion process in our DAM set-up. Primarily we have a rule for certain groups when they upload assets including the INDD and AI zips, the default status for the new record is a "Pending Approval" classification. But with that classification comes the requirement to fill in metadata. A good number of those fields are mandatory/required by the system to be filled in.
But it appears that the ingestion is not parsing out the INDD file and the links because of these mandatory fields. As soon as the system does its checks against "duplicates" or whatever it does, it errors out and ingestion fails. We have tickets in support on this and they recommended that aside from a new patch coming this or next week (DAM 132), that we make a request here about improving the package ingestion process to account for certain rules, and some way to work around the mandatory fields and give the uploaded a chance to fill them in after parse and proper upload is completed. Hope this makes sense.
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