Request: Allow reviewers to navigate to annotation viewer on files in a closed review task.
Use case 1: A second project is created on an activity for a resubmission of a previous submission/project. The reviewer needs to complete a review on a document in the NEW project that was submitted in the PREVIOUS submission (the first project), and wants to look at comments on the document in the original submission to see if the comments were addressed (note that this process requires that document uploads are done at project-visibility level, so the attachment is a “new” object not a version of the original document). The easiest way to do this would be to go to the closed review task from the original submission and view the comments.
Use case 2: A team manager wants to do a personal audit of her team’s votes and comments. The voting style on these reviews is “first vote decides,” and the manager is assigned, but does not vote, so the review is in her Task Inbox under closed tasks. Navigating to closed reviews to view the comments on the attachments is the most efficient way to do this, as this view would give her visibility into the vote result, the file itself, and the associated comments.
Problem: Because of changes in Aprimo functionality in release 115, the reviewer can no longer navigate to the annotation viewer from attachments in a closed review. Our users were able to do this up until release 115 for the two use cases listed above.
Impact: This limitation requires us to grant permissions that we are trying to limit. Now that access to the annotation viewer is restricted on closed review tasks, the only way to view annotations on documents that were in a review that is now closed is to go to the activity attachments. This means that the reviewer must 1) be a full user and 2) have view access to the activity.
Having to grant this access defeats the purpose of having the AV locked down in closed reviews. In addition to the undesired activity access, the navigation to the AV via activity attachments is far more clicks that simply accessing it from the task.
There are a few options that could satisfy this requirement, in order of our preference:
- Allow for the AV to be accessed from a closed review task, with annotation icons and comment actions disabled. User would not be able to add new annotations or resolve/reply to existing comments.
- Allow for the AV to be accessed in its normal state from a review task, but use a domain right that grants such access to specific users.
- Allow for the AV to be accessed in its normal state from a review task, but use a system parameter that grants such access on a system-wide basis.
- Reinstate the previous functionality that allowed for reviewers to access the AV from a closed review. Published annotations are always read-only, and new annotations would have a date/time stamp.
Customer support service by UserEcho