As we are exploring 3D usage in the DAM, we are running into some barriers. for us or any customers perhaps its not just having 3D in the DAM working.
what we are finding out from the beginning we need to closely align with the software that is producing 3D to assure compatibility with the DAM requirements, then assure compatibility with various channels that we potentially need to publish content to.
as of today, we have not found a common ground to make this work end to end, while keeping it simple.
PDF 3D seems to be most promising in order to content to majority of the channels. we are able to publish it to CDN, it can be leveraged on websites via link, and any user that have proper version of Adobe can view it.
the issue is that PDF 3D preview is not working in the DAM and that drives the customer away a bit.
can we get this to work in the DAM SOON?
Customer support service by UserEcho