+7
Done

DAM UI: Disable download options if the asset can't be downloaded

peter.kloren 6 months ago in Digital Asset Management updated by petra.tant 6 months ago 5

In the New DAM UI, the download options remain enabled on assets with a DENY download for the logged on user. When the download job runs, it is aborted because of the lacking download permission.

Please change the menu behavior in a way that the download options are only enabled when the user can download the asset.

Orders / Sharing
Done

This is now followed up through the support ticket, so I'll close the voice request.

Raised ticket CS0029220

Seems there is an issue with the refresh of the status for these buttons. When you update metadata in a way that the download permissions change, the menu is only reflecting this after Save and F5 (refresh). Would expect the menu status to be updated immediately after the save completes, without the requirement to hit F5.

In Review

The logic for showing/hiding actions and showing actions enabled/disabled is the following:

- if you define an action and the user has no rights to the action, then the action is grayed out (disabled), but still visible

- if your action has a content type condition: the action is only visible for the content types listed, and otherwise hidden

- if your action has a user group condition: the action is only visible for the user groups listed, and otherwise hidden

- if your action has a file type condition: the action is enabled or disabled based on the file type condition.

- if your action has a metadata condition: the action is enabled or disabled based on the metadata condition (so possbily visible but grayed-out).

This logic will gray-out actions which you sometimes can use and sometimes cannot, depending on the metadata conditions.

If you have no rights to use the action at all, it will not be visible.

If this logic doesn't match what you are seeing/encountering in your setup. Please log ticket, we may have a defect.

I will put the topic 'in review' before 'rejecting' so that voters have the time to respond or give feedback.