If it possible to track, in detail, within our environments the following?
- Clicks/User Experience: we wish to analyze user behavior when they are interacting with Classification tree, Taxonomy & Aprimo functionalities like “Asset sharing send email” on the Aprimo platform. It would help us understand the most used options and also to decide any improvements which can help simply the user journey. For this purpose we need the “Clicks” data or the browsing activity data.
- Task in DAM, (volume of activities): we need a log of the activities assigned and performed by users for e.g. Librarian’s request to the uploader to update the metadata, or pending approval requests with Librarian etc. This will help us understand the volumes of activities and thus guide us to improve the process.
I know Aprimo tracks some activity in [System Insights - Page Views] - see attachment. Can this be expanded? If are you working on expanding to allow people to track activity and interaction in the UI
Customer support service by UserEcho