New Dropdown

Rhonda Uzzle 8 months ago in Productivity Management updated by Amelia Ross 1 month ago 10

New Dropdown Experience V2 scheduled for launch in June of this year.  Has there been any impact studies on this.  This change will create a major slow-down in productivity for our users when entering multi-select values, e.g., States of Use. The current set-up allows users to select all at one time whereas the new will require 50 clicks.  

Wanted to update everyone on the status. The functionality has been built and is behind a FF, new-dropdown-experience-v3.  We are just finishing the automation so the feature will be released and announced in Release 125 Release Notes and posted on the list of Feature Flags in HELP.  I look forward to your feedback.

Is there any way we can get this feature v2 &v3 behind a domain right? We've been testing in SB but would love to be able to have some of our power users use this before the October activation.

Hi Alex, domain rights are usually used for features that are much more complicated or go into an Early Adopter program, which doesn't fit this functionality.  

In Progress

Wanted to share an update on this topic.  We have determined an approach for this challenge.  Aprimo will add back the option to open the "pop up" window that shows all the selection option.  The new dropdowns will still work like they do today where the user can click into the field and start to type a value and the list of choices will display and be filtered based on what the user types.  But on the right hand side of the control there will also be the small "plus" icon.  

When clicked that icon will open the pop up window with all the mass selection options.  So you can select all values or highlight 15 and move them over together, easily see what values have not yet been selected, etc.  When you close the pop up window all those values will be added back into the control on the page as the small little tiles with the "x" on the corner so a user could still click on that "x" to remove a single item or click in and type to pick another item.  We feel like this provides the best options and most flexibility.

The development on this change is almost complete and it should be released in August.  Since we know some customers already have the new-dropdown-v2 Feature Flag already activated we will be releasing this change as a NEW Feature Flag called new-dropdown-v3.  It will require that you have the v2 FF active already before turning this on.  Since this new FF is really just an extension of the v2 FF they will both be targeted to activate for ALL customers in Oct.  But with this releasing in August that should give customers plenty of time to verify and train before the October activation

Eric, is there any way we can get this feature v2 &v3 behind a domain right? We've been testing in SB but would love to be able to have some of our power users use this before the October activation.

As you have probably already seen we did postpone activating this feature until the October Activation window.  A team is actively trying out a few alternative approaches to solve for these additional use cases.

We will keep everyone posted on our plans once we reach a solution.

Hey Eric, is there any further information on your comments about solving for these challenges and the timing of the activation of this feature?


Aprimo is aware of these impacts.  We started out using a specific style of a new multiple selection control which supported type-ahead filtering options but within our own testing as well as customer feedback we acknowledge that the experience needs to be further improved to better support selecting all, selecting multiple values within the dropdown at once, etc.  

Our UX team is evaluating solutions right now.  If we can solve for these challenges and make some updates to the control in the next few months then we will keep the planned schedule.  If correcting the UX concerns will take more time then we will adjust the activation of this feature back to the October Activation window to allow us time to adjust those behaviors.

We also had the opportunity to gather feedback on the new Dropdown for Multi Select fields (currently behind a Feature Flag).

A few concerns were raised by the Wells Fargo team, which we see as opportunities for improving this functionality:

  • Add the ability to select multiple entries or all entries from the list.  Users are used to using the cntl or shift key to select multiple entries.
  • Many value entries are longer than the column is wide so the text wraps.  This makes the values hard to read.  It would be helpful to be able to expand the width of the column of values (or make the column wider when it opens).