When a user is using the wrong password, locked out and tries to reset the password, a cryptic message is shown when the user reaches that function to ask the system admin what is going on. This is the case when configuration setting "Allow Locked Password Reset" is set to "No".
However, currently the Administrator user(s) can't see that the user is actually locked out and are therefor in the blind about the cause and have to raise a ticket to ask Aprimo support.
It would be great to have a indicator on the user that he is locked out, and this property should be available to create a report.
Customer support service by UserEcho