Please see below. The annotation viewer window within the red box used to open up by itself in a new browser tab, which was extremely advantageous, because it allowed you to move the tab to a second screen and see both the annotation viewer and the task inbox to vote at the same time. Starting Jan 16, 2020, the annotation viewer now opens up in the same tab and replaces the task inbox view. In the past, the annotation viewer did not have the left side navigation column. This new function is terrible, because by closing the task inbox, you run the risk of voting on the wrong task when you go back to it. When both were visible on separate tabs, that wouldn't happen. Now the risk of voting on a different task is heightened. The only workaround is to reopen the task inbox in a new tab, but this adds multiple clicks and still runs the risk of voting on the wrong task. I think this is a terrible development and users are complaining. Anyone else seeing this same problem?
Customer support service by UserEcho