We have an use case that some of our PDFs are 3D images inside and DAM can not preview them. It would be great that the system can process the PDF and show a preview.
Reading this is think the best would be that you log a separate voice ticket asking to support 3D PDF previewing in the DAM. This will give other customers a clear business need to vote for.
Hello Petra- as we are exploring 3D usage, we are running into some barriers. for us or any customers perhaps its not just having 3D in the DAM working.
what we are finding out from the beginning we need to closely align with the software that is producing 3D to assure compatibility with the DAM requirements, then assure compatibility with various channels that we potentially need to publish content to.
as of today, we have not found a common ground to make this work end to end, while keeping it simple.
PDF 3D seems to be most promising in order to content to majority of the channels. we are able to publish it to CDN, it can be leveraged on websites via link, and any user that have proper version of Adobe can view it.
the issue is that PDF 3D preview is not working in the DAM and that drives the customer away a bit.
Feel free to reach out if you want to discuss further. I do have more information that i can relate to you.
Let's see how many customers vote for this.
Customer support service by UserEcho