+11
Qualified

Task Inbox - Days Until Due - should follow the work schedule when counting

Liz Guzman 3 months ago in Productivity Management updated by Diane Kifer 2 months ago 4

In the Task Inbox, on the top of the Info Panel, the 'Days Until Due' count shows the amount of Calendar Days until the task is due. Ideally, it should count the days corresponding to the associated Work Schedule.

So, when a task is given a 5 business day duration, the 'Days Until Due' should read 5 days and not 7 days.

Thanks.

Qualified

I am honestly surprised by this feedback.  I would expect the opposite.  I am qualifying this as I would like to see more feedback on it.  Does anyone seeing this disagree with this idea?

I think if we did make this change I would also then change the label under the counter to probably say "Work Days Until Due" to clarify it further.

Currently we only count business days for our SLA's, the most being 4 so when are reviewers sees the number 5 or more it gets confusing.  Could we set an option to pick how we would like it display meaning calendar or business as I know not all use the same(calendar/business) 

agree,  not sure why we would be using two dates counter.

Completely agree with this - it has caused some confusion with our users.