We have a lot of users complaining that when you close a task in the inbox, Aprimo automatically puts the next task in the list in edit mode. Our users are in auto drive and start editing this task without really noticing which task it actually is and sometimes even closing the task. It would be nice if the middle task details wouldn't appear unless you click on the task card, behaving more like an inbox, so mistakes wont be made and tasks be closed off accidentally. Just interested what other customers think or if this is considered an extra click. Our users are new and still getting used to Aprimo, so also interested if this issue is just early adoption related? Thanks.
Customer support service by UserEcho