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Include the notification template ID on all email notifications.

Joe Cerep 2 months ago in Productivity Management updated 3 days ago 2

This is a similar request to https://voice.aprimo.com/communities/42/topics/1500-include-an-indication-on-notifications-advising-the-user-what-role-they-are-in-that-resulted-in-the - We would like to have the Notification Template ID included on all email notifications issued. This will allow admins to easily determine what notification is being issued to users.

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Is this really an end user benefit or more a troubleshooting tool for the admin? Could we include that information in the header information or something maybe so it could be discovered or do you want the user to see it as well?

Can you provide some examples on this? Are these typically custom notifications you have configured or base system emails?

Hi Eric,

Displaying the ID would be strictly for admin troubleshooting and is not important to our users. Even when users forward admins specific notifications it can be difficult to locate the template in question using the Notification Template List. Including the ID in the header or anywhere it could be discovered would be a big benefit in my opinion.