Include an indication on notifications advising the user what role they are in that resulted in the notification being sent to them.
We would like to see a field on notifications that calls out what role the notification was sent to. With many companies using complex workflows and also updating base terminology, it can be difficult to track down why a notification is being sent at times. Including a call-out of what role the notification was issued to would help users to understand why they received a notification and help admins to track down where in a workflow a notification is being issued.
Customer support service by UserEcho