Opening from ServiceNow Enhancement....CS0018647
Allow the administrator the capability to delete pending job requests or stuck job requests.
Examples of this issue: CS0018283, CS0019025, CS0022419
This would be most useful for when
1. a maintenance job is accidentally submitted, thereby slowing up the general system for users.
2. if a job has gotten stuck, thereby not allowing any other maintenance jobs to run
3. allows the administrator the ability to bypass the Aprimo support team, leading to a much swifter and more efficient resolution to deletion of pending jobs.
Customer support service by UserEcho