Today in Chanel WF and business processes, we are sharing of assets between several projects, and even attachments mixed with assets as input documents in some tasks.
Today in MP through tasks, users have a download feature (single file or all files) which is working only for attachments as input documents.
This has not been detected since the project started and we got now more than 30 workflows templates build with assets as input documents. (and those documents cannot be moved to attachments as there are final shared versions)
And anyway it’s not possible to use a single file download feature for numerous tasks because of the number of assets (30/50) and it’s became even more confusing when you got attachments and assets for users as there are documents which are downloadable and others that you cannot download. (the same way)
Scr01 : You got below two documents downloadable with a direct link and one non-downloadable.
Scr02 : When an user click on download, there’s only two documents out of three which can be very confusing for users.
Chanel needs the same feature for assets and attachments for downloading through tasks, ideally working the same way and even when you got assets and attachments as input documents for having a simple way to perform those frequent operations.
We need a unified interface for managing all downloads (here’s the attachments screen)
List view :
Download button (Single or All files) :
Customer support service by UserEcho