|We currently have over 100 activity type statuses that are no longer needed. It has become unmanageable and cumbersome for reporting. Statuses will be consolidated into a single activity level EA. For historical purposes we need to retain the status data (via reporting) without the statuses being visible to the end user. Today that is impossible given that we only have the option to delete statuses.
Business Impact: Retain historical data and follow best practice standards of "inactivating" vs. "deleting".
Justification: It's best practice to inactivate objects vs. delete them; End Users would potentially be using out dated statuses where they are not supposed to; Old statuses may cause confusion. The only work around we have at the moment is including "zzz" at the beginning of each status.
Desired Feature: Allow the inactivation of Activity Type Statuses not just Delete
Customer support service by UserEcho