+9
Qualified

Add Activity Request Title to Body AND Subject Line of all Work Request notifications

Monika Pickard 1 year ago in Productivity Management updated 2 months ago 2

Please add the Activity Request title into the body AND the subject line of the various Work Request related notifications (1. sent when submitted to requestor, 2. submitted to approver when requested, 3. notifications related to approvals/cancels/etc). The activity request title is currently not in these. The Activity Request Form line should be replaced by the title. See attached 

It would be helpful if we could have these request notification text configurable, specifically, the request submission notification.  This is the first notification/communication from the application, so to be able to add more customer specific copy here would enhance the first impression/experience with Aprimo for new users.

Qualified

As part of the work request overall improvements we can consider the information being included in these emails.  I agree including the Request Title in the email would make sense.