Iterative Task Enhancement - Email Notifications, Audit Trail Logs, and Pausing Projects when Iterative Tasks Loop Excessively
Send a warning notification to the user defined as the Project Manager on the project, as well as the system administrators (if possible) to alert them to the fact that a project is iterating excessively.
For iterative tasks, allow the addition of an "Escalation Action" and "Escalation Contact" for the iterative task so that, in the event the iterative task reaches a predefined number of iterations, the task will execute the "Escalation Action" (e.g. pause itself, insert an administrative task that must be manually closed, etc.), and a notification will be sent to the "Escalation Contact" to address the looping issue.
Customer support service by UserEcho