Enter your enhancement requests or ideas for any of the components of the Aprimo SAAS platform, or vote for your preferred feature requests below.
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At Prudential, we use Enterprise Search for impact assessments. We will carry out a search on a phrase such as "10 Fenchurch Avenue". We will then remove this from the latest version of our literature in the DAM. Once this has been completed, we run the search term again to see if the phrase has been successfully removed from all assets. However, because Enterprise search finds content in previous versions, we cant accurately track this. There needs to be a way we can focus the search on the latest versions of assets in the DAM only. Otherwise, Prudential cant carry out accurate impact assessments.
I like Aprimo Voice, but would it make sense to set up also something like an actual community with workforces to commonly influence the product's modules into the overall most beneficial direction…? I was with the DSAG (German speaking SAP user group) for a few years and found their concept intriguing (https://www.dsag.de/einflussnahme#-strong-continuous-influencing-sessions-nbsp-sap-produkte-kontinuierlich-verbessern-strong-)… A big portion of development budget dedicated to the customer work forces, that way achieving CX and saving all the prioritization trouble in parallel...
Customer support service by UserEcho