Enter your enhancement requests or ideas for any of the components of the Aprimo SAAS platform, or vote for your preferred feature requests below.
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We currently assign roles through workflow templates. This allows us to utilize parent/child EAs to ensure the users for all necessary roles are selected by a user completing a task. Our main use case:
Our marketing team receives creative from the agency and has the option to send it to multiple review groups simultaneously.
- Send to Legal?
- If Yes is selected, the use is required to select the Legal reviewer(s) from a picklist
- Send to Brand?
- If Yes is selected, the use is required to select the Brand reviewer(s) from a picklist etc.
It would be great if the in task role assignment could function the same way, as a child "field" to EAs. If Send to Legal = Yes, the in task role assignment for the Legal role would be required. The current functionality for in task role assignment either require roles that are not needed to be entered or leaves risk that the necessary roles are not filled out if it is set to optional.
I like Aprimo Voice, but would it make sense to set up also something like an actual community with workforces to commonly influence the product's modules into the overall most beneficial direction…? I was with the DSAG (German speaking SAP user group) for a few years and found their concept intriguing (https://www.dsag.de/einflussnahme#-strong-continuous-influencing-sessions-nbsp-sap-produkte-kontinuierlich-verbessern-strong-)… A big portion of development budget dedicated to the customer work forces, that way achieving CX and saving all the prioritization trouble in parallel...
Customer support service by UserEcho