Enter your enhancement requests or ideas for any of the components of the Aprimo SAAS platform, or vote for your preferred feature requests below.
For more information on how to use this forum: Aprimo Voice How-to-Guide
We have a request for some changes to the Adobe CC and Sitecore connector.We would like to be able to search using facets. I have tried to illustrate this with the screenshots below.
This is how we can search at the moment. Using classifications and nothing else:
This is how we need to be able to search using the facets we have configured in our system:
This is a critical need for us, because without this search it is very hard for our users to find the correct assets and do their work in a efficient manner. They are browsing through hundreds or thousands of images to find the one they need for their work.
I look forward to hearing back from you.
|We would like the ability to filter the attribute by the user license type when reassigning a role in the roles tab. This would help prevent our project coordinators from selecting consumer license type users as reviewers on projects and would reduce the projects from getting stuck at review tasks.|
Something we’re really struggling with (marketers as well as artworkers) is annotations. It’s very difficult to see which comment down the right-hand side relates to which annotation as the selected one is just a touch brighter than the others:
Is there anything we can do to make them clearer? Increase the size of the selected one? Make it a different colour? Both?
There are a couple of usability issues with the Role assignment on a task:
- Where there are multiple names it is relatively slow to remove them. The screen takes a second or so to remove the field and refresh and so if having to remove a number of names it takes a little while. Can the performance of this be improved?
- When removing names using the back button it loses the cursor focus and you have to click to re-enter the field. If you click into the role assignment field at the end of the name and then press the back button it removes the name but the focus on the window is lost, hence you have to click again. Normal behaviour would be to maintain focus within the field.
(we had raised a Service Now ticket before but it was closed as Feature As Expected and were advised to raise a Voice ticket)
I like Aprimo Voice, but would it make sense to set up also something like an actual community with workforces to commonly influence the product's modules into the overall most beneficial direction…? I was with the DSAG (German speaking SAP user group) for a few years and found their concept intriguing (https://www.dsag.de/einflussnahme#-strong-continuous-influencing-sessions-nbsp-sap-produkte-kontinuierlich-verbessern-strong-)… A big portion of development budget dedicated to the customer work forces, that way achieving CX and saving all the prioritization trouble in parallel...
With the functionality of chat board tags, the behaviour is that once the whole name is typed same with the type ahead that appears in the tagging prompt, it will continue to tag the person in the post.
I would like to be able to just show the person's full name (first and surname are mentioned) as text but not tag them when typed in the chat board.
Sometimes I'm using the chat board to communicate to a number of colleagues and I need to mention a person's full name to specify exactly which staff member I am referring to, but I don't won't to tag that person.
I'm aware that entering only the first name will not result in the person getting tagged in the post but we encounter people with the same first names.
We are using the Agile Board heavily and are having trouble tracking when tasks are being reassigned between users. Having an entry in the audit trail reflecting who the original assignees were, who the new assignees are and the date/time of the reassignment is needed.
When a task is set to auto-accept, the assignee does not need to click the Accept button in the Task Inbox. If that task is reassigned to someone else (through agile board or task worksheet), the new assignee has to click the Accept button. We would like any auto-accept task, even if it is reassigned to a new assignee, to be auto-accepted.
When you go to Edit in Assets, there is no way to get to the editing of the trimmed videos. You have to remove "edit" from the end of the URL and then go to the Administrative mode to get there. This isn't intuitive at all. I had to ask Joris how to get to the edit screen for the trimmed videos, because I couldn't find a button anywhere to get me there from Assets.
When a Voice request goes through its stages of progress, there is one status called "Done" that is assigned even when the request is pending a release date. Aprimo shows the description of "Done" as "Work is complete, the feature is released and available to customers.
I would like to add another "status" to the Aprimo Voice flow, maybe "Pending Release" because to me it is done when the request has been implemented and actually released to the customers.
A few examples of where I feel this "Done" status inappropriately used:
User have to filter with "Advanced Sarch Options" in order to see his requests which are not submitted. If not, none of his requests are displayed.
It will imrove user experience if in "My requests" tab, his requests could be displayed without filter.
It would be very helpful if the Category of the Voice Enhancement Request were added to the email notifications. For many of us that subscribe to email alerts, we are receiving 10-25 notifications per day. Some of the functionality are not used by us and we have to click into the request link to see what category this is pertaining to. Having the category on the email notification would save us this extra step.
Customer support service by UserEcho