Enter your enhancement requests or ideas for any of the components of the Aprimo SAAS platform, or vote for your preferred feature requests below.

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More Robust Analytics

Rachel 4 months ago in Insights / Reporting updated by Peter Scoins (SBD) 1 month ago 5

I would like much more robust analytics on usage for the new UI.  Charts/graphs/flexibility.  (Much more akin to Google Analytics and the flexibility that interface has)

One example: I would like to know how many times a particular asset was viewed (not downloaded).  This would provide valuable information for me about my user base as many of my users don't necessarily download assets, only view them.  

Another: Time spent on the site.  This will help me understand better how users are interacting with the site.  If the content we provide is keeping the users engaged or they are clicking right off.  If they are going for specific items and leaving, or sticking around to discover more. 

Reporting / Analytics

Chart Card column labels too small to read

Adam Henderson 6 months ago in Insights / Reporting updated by Rockell B. (Aprimo Consultant) 5 months ago 2

When you create a chart, it would be great if you could adjust the font size of column labels. I think this would be done when creating the graph on the report, you'd just need to be able to select an appropriate size.  


Link to attachments available in Reporting

Ben Mason 9 months ago in Insights / Reporting updated by Eric Teitsma 8 months ago 1

We currently utilize operational reporting which can include links to attachments.

Use Case: Reports are utilized to facilitate reviews of high volumes of data, and reviewing critical attachments is part of the reviews by displaying a link to the attachment directly on the report. This was previously available in base product, then an update removed this capability. It was put back in place as a customization. It needs to be implemented in the product to avoid disruption of operational reviews. Our use case has an extremely high volume of tasks/reviews processed by centralized operational teams (thousands), therefore reporting is utilized to streamline the review process including links to the attachments (Ex. Invoice attachments, the actual invoice record). Removing the attachment links from the operational reporting increases the click stream for every single review and ultimately adds significant time to the review process; limiting the volume of work each individual resource can perform.

This has been discussed previously over the years, but I do want to emphasize the criticality of the functionality.

Reporting / Analytics

Links from reports to reporting objects

JonL 9 months ago in Insights / Reporting updated by Tarun Chawla 7 months ago 7

Allow export/distribution reports the option to include links to reporting objects - task, project, activity etc..

The ability to link directly from reports will provide users with a more useful, dynamic reporting experience.


Current Storage Usage

Rachel 9 months ago in Insights / Reporting updated by petra.tant 3 months ago 6

The ability for the client to view their current storage totals for all of their environments.  

This will help with better file management, usage reports, and transparency across the system.  

Configuration Reporting / Analytics

Reporting Functionality

Farhea Mahmood Siddiqui 6 months ago in Insights / Reporting updated by Tarun Chawla 6 months ago 1

Allow to set up a report distribution combining multiple reports. We have sometimes 3 reports to distribute in a day, would like to combine the 3 reports in one email notifications instead of 3 emails.

In Progress

Ability to Edit SQL Objects and run sql query to return results

Karthik Balakrishnan 9 months ago in Insights / Reporting updated by Tarun Chawla 4 months ago 3

Our business requirements demands more complex workflows and more and more complex reports. we don't have db access. and we are not getting db back up also.

By these difficulties reports development and maintenance(adding more enhancements in existing reports) getting complex day by day.

we are creating more objects and object relationships to get desired output.

Just to see result of a simple query, we should go for long process.

So we want to see Edit option to Custom SQL object and also want to see a run button once sql object creating. This run button will fetch the current result for created sql.


Report Fields are not shown in custom order

Karthik Balakrishnan 9 months ago in Insights / Reporting updated by Tarun Chawla 7 months ago 2

When we configure and run report numeric EA or attributes are always displayed at the end of the report, even we configure those in middle or as first column.

Reporting / Analytics Fields / Attributes

Requesting report that will compare customers page load time verses overall SaaS environment-display results to customers dashboard (VSTS 136714)

Carolyn Mccarthy 9 months ago in Insights / Reporting updated by Tarun Chawla 7 months ago 3

This was something Customer Service suggested to assist us with page load questions from users and logged on our behalf related to case CS0011740 and not visible to us in our Enhancements list in ServiceNow.


Report - Request to display not selected/null picklist criteria results (VSTS 163028)

Carolyn Mccarthy 9 months ago in Insights / Reporting updated by Anne Murphy 6 months ago 3

Description: Following the case CS0015147 that we logged, we noticed when running a report and filtering a picklist EA with "does not equal" a specific criteria that we also we did not get results where the EA was 'Not Selected' (or null). We allow and request that users set up activities prior to being able to complete all criteria, and we do want to see the list of activities even if the EA is not yet completed. Please see the associated ticket for details, as Rockell Betancourt suggested we log an enhancement ticket on this issue.

Business Use Case: The issue is that in the report, we want to filter out Tactic Subtype does not equal Targeting as one of the criteria. This causes any activities that do not yet have a tactic subtype selected (ie: they are in Submit Creative Development Info Activity Status since Are you Ready to Provide details was answered No at Activity creation) to also be removed from the report. Though we can work around this by not including the filter and exporting to Excel and filter there, we think that this was not the intention of the function to exclude activities where the filtered criteria is not completed due to the our intended use of the system. It should keep the null values because they also don’t equal Targeting (in this instance).


Show projected assignees on projected tasks

When looking at the task list in the project management section, projected tasks show only the name of the role in the 'Assignees' column, even if a user is already assigned to the role. This is also the case for reporting on projected tasks.

It would be better if the role could be substituted with the name(s) of the user(s) if there is already someone assigned. Especially in the reporting section, this would be a big help.


Roles and Users/Groups

Shelly 7 months ago in Insights / Reporting updated 2 months ago 2

Include Roles and Users/Group as an EA option for all reporting categories.  For example, I need to report the team working on a specific Activity and Project.   Once the Roles are assigned, that information is available.  It should be an option to add to reporting.  


Login Tracking and Retention System Parameter - Add 1 year option

Meng Wang 3 weeks ago in Insights / Reporting 0

Please add a one-year option for the User Login reporting feature to help us keep track of a longer period of data as well as purge those older than 1 year.



Support extra properties of DAM order in the reporting tool

We have done an integration with a WCMS (Web content management system) to order directly image in the DAM through a service user.  When we create the order, we set the creatoremail property and we 'd like to include this property in the reporting tool.  


Ability to export annotation comments from the master list

Alex Gregorio 4 months ago in Insights / Reporting updated by Carolyn Mccarthy 4 months ago 1

Under Additional Resources>Annotations>Export, you're unable to pull the comments into the selected columns in order to export. The ability to export this information would be useful.